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Joann OrdilleJoann J. Ordille
Research Scientist

"Our new communication services take the human delay out of responding to the urgent demands of business."
MY RESEARCH
I focus my research on creating communication services that leverage the convergence of voice with data, and wired with wireless to provide new, previously unimagined applications.  Currently I’m creating new technologies for right-time communication in the enterprise that enable all of us to respond quickly and effectively to the urgent demands of business.  In the past, I invented meta-directories that combine information from multiple different directories into one uniform directory system for access and updates. Meta-directories allow provisioning and management of disparate communication technologies, and provide an infrastructure for searching for people on the Internet. I also was an early innovator in making it easier to search, integrate and use information available on the Internet, and have done research into bringing high-speed networking into the home.
PROJECTS
I lead the Rome Research Project which focuses on right time communication for the enterprise.  Rome provides new technologies that give us choice and power in how we communicate about the urgent matters we face.   Through Rome event-driven communication, we can respond to urgent events whenever and wherever they occur in our organizations or around the world.  The results of the Rome Project include: a state of the art notification and response system called Via, a publish-subscribe system with special features to foster collaboration and enhance security for organizations, and an event-driven multi-modal collaboration system.  Components of Rome are employed in the Event-driven Communication System and Xui.   Xui is currently used 24x7 to expedite urgent repair tickets for Avaya’s customers by finding the right expertise, wherever it might be and whenever needed, to address customer problems around the world.
PUBLICATIONS
A partial selected list of publications follow:
  • J.J. Ordille and T. Petsche, “Communication Flow Expressions in a Notification and Response System,” VLDB Workshop on Technologies in E-Services, pp. 86-96 (August 2002).
  • J. Freire, D. Lieuwen and J.J. Ordille, “Integrating network devices in a meta-driectory: The Metacomm experience,” Information Systems Journal 27(3), pp. 193-217 (May 2002).
  • R. Arlein, J. Freire, N. Gehani, D. Lieuwen, J.J. Ordille, “Making LDAP Active with the LTAP Gateway: Case Study in Providing Telecom Integration and Enhanced Services,” VLDB/IFCIS Workshop on Databases in Telecommunications, pp. 54-73 (September 1999).
  • A.Y. Levy, A. Rajaraman and J.J. Ordille, “Querying Heterogeneous Information Sources Using Source Descrptions,” 22nd International Conference on Very Large Data Bases pp. 251-262 (September 1996).
  • A.Y. Levy, A. Rajaraman and J.J. Ordille, “Query Answering Algorithms for Information Agents,” Thirteenth National AAAI Conference on Artificial Intelligence pp. 40-47 (August 1996).
  • J.J. Ordille, “When agents roam, who can you trust?” First Conference on Emerging Technologies and Applications in Communications (May 1996).
  • J.J. Ordille and B.P. Miller, “Distributed Active Catalogs and Meta-Data Caching in Descriptive Name Services,” IEEE International Conference on Distributed Computing Systems, pp. 120-129 (May 1993).
  • J.J. Ordille and B.P. Miller, “Database Challenges in Global Information Systems,” ACM SIGMOD International Conference on the Management of Data, pp. 403-407 (May 1993).
  • J.J. Ordille and B.P. Miller, “Nomenclator Descriptive Query Optimization in Large X.500 Environments,” ACM SIGCOMM Symposium on Communications Architectures and Protocols, pp. 185-196 (Sept. 1991).
CONTACT INFORMATION
Phone+1 908.696.5125
letterjoann_at_avaya_dot_com
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