United States | Worldwide
Go
IP TelephonyContact CentersUnified CommunicationsCEBP
Avaya Labs Research Dialogue Systems Research
Dialogue systems research focuses on next generation communication platforms, web services, SOA, communication enabled business process (CEBP), unified communication, intelligent and converged communication services, multimodal/multimedia interaction systems, human-to-machine and machine-to-machine interaction, infrastructures and router/gateway for emerging communication paradigms over IP, and industry standard development for communication technologies.

Intelligent and converged communication over IP - Unified and intelligent communication over IP is a fast moving research area. In the era of Internet, social networking, and collaborative computing, there is a growing need to integrate communication in business transactions, to support communication enabled business process (CEBP) and service-oriented-communication (SOC) which is a new trend in the industry to enable communication as service through a service-oriented architecture. We focus on technologies and emerging communication paradigms that can reshape the way we communicate over IP.
initiative leader

Dialog System Research

I have been with Avaya Labs since its incarnation, and it is a continuation of my career path that encompasses A&T Bell Labs, Lucent Bell Labs and Avaya Labs.  Starting from intelligent dialogue system research for human-machine communication, we have broadened our focus to cover machine-to-machine communication, web services, SOA, CEBP, infrastructures and technologies for unified and intelligent communication over IP, and industry standard development for next generation communication systems.
PROJECTS
arrowWIP (Web Services Initiation Protocol)
WIP is a full web services based communication paradigm using a single-stack of web services to enable real-time and service-oriented communication-over-IP. Communication in WIP is realized through two-way web services interaction. WIP does not rely on any non-web services methods for communication establishment. the full web services nature of WIP realizes a service-oriented architecture. the binding of new services with a communication protocol becomes seamless, because both of them are based on the same web services framework. In the service-oriented communication paradigm of WIP, each WIP communication endpoint may be exposed as an UDDI-publishable web resource, searchable by web search engines, and integratable by communication-enabled business process (CEBP) as services.
arrowTarget (Two-Way Web Services Router Gateway):
Target, Two-way Web Services Router Gateway, is a special router gateway to enable two-way web services crossing enterprise domains of Firewall/Nat for branch offices, distributed service applications, and partners. It is to provide a two-way wb services based service bus over IP for distributed SOA solutions and enable a scalable and reliable service environment for remote access of enterprise services and to support emerging applications, e.g. CEBP, Saas, etc.
arrow2SAP
Two-way Web Services Application Proxy (2SAP) is a web services enablement platform for CEBP, SOA and service-oriented communication. It supports two-way web services interaction between web services endpoints, including session based stateful web services transactions, even subscription/notification, secure service access, outbound binding for service grid, etc.
arrowMTIP
Multimodal/Multimedia Technology Integration Platform (MTIP) is a communication platform for research in multimodal/multimedia interaction to enable intelligent communication services. It uses micro-flow patterns t control, synchronize, interpret and interact with multimodal inputs; and it is based on a model-view-controller (MVC) architecture to bind data, model, presentation and dialogue control into intelligent dialogue interaction. It is web services enabled based on 2SAP for SOA applications and the dialogue interactin is controlled by an extensible XML based dialogue engine.
arrowCSTA (Computer Supported Telecommunication Applications)
Research to enrich, extend and advance industry standards on computer supported telecommunication applications, web services, SOA and XML technologies.
Connect
with Avaya